Orders placed on askom.com are shipped within 1–3 business days, depending on stock availability. Once your order is dispatched, you will receive a tracking number by email or SMS.

Deliveries are made through our partner courier companies. Orders within Istanbul are usually delivered the next day, while deliveries to other cities take 2–4 business days.

When receiving your package, please check it carefully. If you notice any damage, missing items, or signs of tampering, ask the courier to file a report and do not accept the delivery. Then, contact us at [email protected] for assistance.

Large or palletized orders may have special shipping arrangements. In such cases, we will contact you with further details.